Privacy Policy for Teelub.com
Effective Date: 20 Nov 2024

At Teelub.com (“we,” “our,” “us”), we respect and value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make purchases, or interact with our services.

1. Information We Collect
We collect various types of information to provide and improve our services:

a. Personal Information
When you place an order or create an account, we collect information such as:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (e.g., credit card details or payment platform information)

b. Non-Personal Information
We may collect information about your interaction with our website, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited, time spent on pages, and other browsing behavior

c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience by:

  • Recognizing your preferences and settings.
  • Tracking shopping cart activity.
  • Analyzing site usage to improve our offerings.

You can disable cookies through your browser settings; however, this may affect your ability to use some features of our website.

2. How We Use Your Information
We use the information collected for the following purposes:

  • Order Processing: To process and deliver your orders, communicate order status, and handle returns or exchanges.
  • Customer Support: To respond to your inquiries and provide assistance when needed.
  • Marketing and Personalization: To send promotional emails, special offers, and updates about new products (only if you have opted in).
  • Improvement of Services: To analyze website performance and user behavior to improve functionality and user experience.

3. Information Sharing
We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers necessary to deliver our services, such as:

  • Payment Processors: To securely process payments.
  • Shipping Companies: To deliver your orders.
  • IT Service Providers: To maintain and improve our website’s performance.

These third parties are contractually obligated to use your information solely for the purpose of providing their services to us and must protect your information in compliance with applicable laws.

4. Data Security
We take the protection of your data seriously and implement appropriate measures to safeguard it from unauthorized access, alteration, disclosure, or destruction. Our safeguards include:

  • Secure Socket Layer (SSL) encryption to protect data transmitted between your browser and our website.
  • Regular updates to our website’s security features.
  • Access controls to restrict internal access to sensitive information.

Despite our efforts, no security system is completely infallible. By using our website, you acknowledge and accept this inherent risk.

5. Your Rights and Choices
You have certain rights regarding your personal information, including:

  • Access: You may request a copy of the information we hold about you.
  • Correction: You may request corrections to inaccurate or incomplete information.
  • Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.
  • Opt-Out of Marketing Communications: You can unsubscribe from promotional emails by clicking the “unsubscribe” link in the email or contacting us directly.

To exercise your rights, please contact us at [email protected].

6. Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child, we will delete it promptly.

7. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this page periodically to stay informed about how we protect your information.

8. Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy, you may contact us using the following methods:

We are committed to addressing your concerns and ensuring a transparent and secure experience on teelub.com.